Terms and Conditions

FX Remodeling & Exteriors Terms and Conditions

Effective date: October 6, 2025

These Terms and Conditions, along with any policies we reference, govern your access to and use of vinylsidingmemphistn.com and any site that links to these Terms. The site, and all content, features, tools, and applications, are the "Website." Read these Terms carefully. They affect your rights.

By using the Website, you agree to these Terms. If you do not agree, do not use the Website. We may modify these Terms or your access to the Website at any time, with or without notice. Your continued use means you accept the updated Terms. The Website is offered to users located in the United States and its territories. You represent that you are of legal age and meet these requirements.

Our Privacy Policy explains how we collect and use personal information. It is incorporated into these Terms. By using the Website, you confirm that you have read and agree to our Privacy Policy.

These Terms include a binding arbitration agreement and a class action waiver. See Dispute Resolution.

1. The Website and What We Do

The Website is a technology platform. It lets homeowners and consumers submit service requests to independent service providers who offer home improvement, maintenance, repair, renovation, and related products or services. We may match your request to service providers directly or through independent provider networks. We call them "Third-Party Providers."

We do not provide home improvement or professional services. We do not assess the quality, licensure, legality, suitability, or ability of any Third-Party Provider. We do not verify compliance with laws, certifications, regulations, or licensing. Third-Party Providers operate independently. No partnership, agency, joint venture, or employment relationship is created.

Your use of the Website provides two things. First, access to information and tools that help you connect with Third-Party Providers at your own risk. Second, if you are a provider, access to potential customers. We do not endorse, warrant, represent, employ, inspect, or certify any Third-Party Provider. Use caution and common sense when communicating with providers or users.

2. Form Submission and Contact Consent

When you submit a service request or any form, you consent to our use and disclosure of the information you provide as described in the Privacy Policy. You expressly consent to contact by us and by Third-Party Providers for purposes related to your request. Contact may be by phone, including autodialed or prerecorded calls, text messages, email, postal mail, or other reasonable means, at the numbers or addresses you provide, even if listed on a Do Not Call list. Message and data rates may apply. Your consent is not a condition of any purchase. You can opt out by following the instructions provided in any message.

You represent that all information you provide is accurate and current. You agree that we may monitor or record calls with us.

3. Eligibility and Authority

You may use the Website only if you can form a binding contract. By using the Website, you represent that you are at least 18, are located in the United States or its territories, and are not barred from using the Website under applicable law.

If you accept these Terms for a business, you represent that you have authority to bind that business. In that case, "you" and "your" refer to the business.

4. License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website on your personal devices and to access the content and materials we make available. All rights not granted are reserved.

5. Restrictions on Use

Your use is at your own risk. Availability may vary by location.

You may not use the Website to compete with us, to recreate our services, to solicit or harass users or providers, or for any unlawful or improper purpose. You must not engage in hacking, scraping, infiltrating, fraud, unauthorized solicitation or advertising, spamming, or similar activity. We may suspend or terminate access without notice and pursue remedies, including damages and injunctive relief.

Without our written consent, you must not:

• Collect personal information of other users for unsolicited communications.
• Make false or fraudulent representations to us or others.
• Access, copy, or monitor content using spiders, robots, or similar tools.
• Co-brand, frame, or link the Website in a way that misleads.
• Disable, overburden, damage, or impair the Website.
• Obtain materials not intentionally made available.
• Modify, copy, publish, distribute, create derivative works from, or sell Website content outside the scope of these Terms.
• Reverse engineer or attempt to discover source code where prohibited by law.
• Remove or interfere with security features or rights notices.

6. User Content and Feedback

You may submit content, including feedback, support requests, messages, reviews, or other materials. You own your content. By providing it, you grant us a worldwide, perpetual, irrevocable, royalty-free, non-exclusive, fully sublicensable license to use, reproduce, modify, publish, translate, create derivative works, distribute, perform, and display it in any media now known or later developed. We may use it in our business without obligation to you. We may provide or withhold attribution at our discretion. You grant us the right to enforce rights in your content.

You represent that you own or have rights to your content. Your content and our use of it must not infringe rights or violate law. Do not submit content that is defamatory, hateful, violent, obscene, unlawful, or misleading. We may monitor, remove, or refuse content at any time.

If you send feedback or suggestions, you agree we have no confidentiality obligations and may use them without restriction or compensation. You waive any moral rights in such feedback.

7. Links and Third-Party Sites

The Website may link to Third-Party Providers, provider networks, or other third-party sites. We are not responsible for their content, policies, or practices. Your use of third-party sites is at your own risk and is governed by their terms and policies. Links do not imply endorsement or a relationship.

8. No Endorsement, No Contracting on the Website

We do not endorse or recommend any specific Third-Party Provider. We do not verify claims or reviews. You are solely responsible for evaluating providers and entering into any contracts. Quotes or offers shown on the Website are for information only, are not binding, and cannot be accepted on the Website. Any contract is between you and the provider. We are not a party to your agreements. All payments and taxes are your responsibility under your agreement with the provider.

9. Premier Partners and Communications

By submitting your information, you authorize our premier or partner home improvement companies, and their contractors, employees, agents, and partners, to contact you with offers or services by phone, artificial or prerecorded voice, text, or email, including through automated technology, at the number or address you provide. Consent is not required to buy goods or services. Message and data rates may apply. See Section 2 for opt-out details.

10. Disputes with Third Parties and Release

Any dispute about services or fees with a Third-Party Provider is between you and that provider. You release us and our officers, directors, shareholders, affiliates, employees, and agents from claims and damages of every kind, known and unknown, arising out of or related to your dealings with Third-Party Providers. If you are a California resident, you waive California Civil Code Section 1542. If you live elsewhere, you waive similar laws in your state.

We may, but do not have to, monitor disputes between users and providers.

11. Intentional False Information

Submitting false information causes real costs and losses to us and to providers. If you knowingly submit false contact or address information in a request, you agree to indemnify us and affected providers for all losses, including attorneys' fees and statutory damages. This obligation survives termination.

12. Proprietary Rights

The Website, including trademarks, logos, copyrights, and other materials, contains proprietary information owned by us or our licensors. You may not copy, distribute, republish, upload, post, transmit, or create derivative works except as allowed in these Terms. No title or ownership transfers to you.

13. Reliance on Information

Information on the Website may be outdated, incomplete, inaccurate, or misleading. Opinions are those of the authors. Except where prohibited by law, we make no representation about completeness, accuracy, or timeliness.

14. Termination and Changes

We may modify, update, suspend, or discontinue the Website or any feature at any time. We may suspend or terminate your access for any reason. Certain sections survive termination, including ownership, disclaimers, limitations of liability, indemnification, arbitration, and venue.

15. Disclaimers

Your use of the Website is at your own risk. The Website is provided "as is," "with all faults," and "as available." We do not guarantee quality, accuracy, reliability, security, availability, or results. We disclaim all warranties, express and implied, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not control or guarantee any Third-Party Provider, their services, products, pricing, or statements. Acting on information from the Website is at your discretion.

Downloading or obtaining materials through the Website is at your own risk. You are responsible for any damage to devices or loss of data.

16. Limitation of Liability

To the maximum extent allowed by law, we will not be liable for indirect, incidental, special, consequential, punitive, exemplary, or similar damages, including lost profits, revenue, goodwill, or data, or for service interruptions, system failures, or the cost of substitute services or goods. Our total liability for any claim will not exceed the greater of one hundred dollars or the amount you paid us for the service or content giving rise to the claim. These limits apply even if a limited remedy fails its essential purpose. Some jurisdictions do not allow certain exclusions or limits. In those places, the limits apply to the fullest extent allowed.

17. Indemnification

You agree to release, defend, indemnify, and hold harmless us and our parents, subsidiaries, affiliates, and our officers, directors, employees, and agents, from claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees and costs, arising out of or connected to your breach of these Terms, your content, your communications with users or providers, and your services or transactions with Third-Party Providers. New Jersey residents agree only to indemnify for third-party claims arising from your violation of these Terms, as required by law.

18. DMCA and Infringement Notices

We respect intellectual property rights. If you believe your rights are infringed on the Website, write to:

Attn: DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807

Include a description of the work, the location on the Website, and your contact information. State that you own the rights or are authorized to act for the owner. Misrepresentations may create liability. We may notify the content owner and accept counter-notifications as permitted by law.

19. Electronic Communications

You consent to receive communications from us electronically. We will contact you by email or by posting on the Website. These communications meet any legal requirement that they be in writing. Notices are effective when sent to the email you provided.

20. Dispute Resolution and Arbitration

Read this section carefully. It affects your rights.

You and we agree that the Federal Arbitration Act governs this section. Any dispute, claim, or controversy arising out of or relating to these Terms or the Website will be resolved by binding arbitration, except you may bring an individual action in small claims court and either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights.

You waive the right to a trial in court and to a jury. You waive the right to participate in a class action or class arbitration. Unless we both agree, the arbitrator may not consolidate claims of different persons.

Rules and forum. The American Arbitration Association will administer the arbitration under its Commercial Arbitration Rules and the Supplementary Procedures for Consumer-Related Disputes then in effect, as modified by this section. The arbitration will take place in Boston, Suffolk County, Massachusetts, unless we both agree otherwise. If your claim is ten thousand dollars or less, the arbitrator may decide based on written submissions, unless a hearing is requested or the arbitrator requires one. The arbitrator will be a retired judge or an attorney licensed in Massachusetts, selected from the AAA roster.

Awards. The arbitrator will issue a reasoned award within the time set by the AAA Rules. Judgment may be entered in any court with jurisdiction. Any award must be consistent with these Terms. The prevailing party may recover attorneys' fees and costs to the extent allowed by law.

This section survives termination.

21. Choice of Law and Venue

These Terms and any dispute between you and us are governed by Delaware law, without regard to conflict of law rules. For disputes not subject to arbitration, you agree to the exclusive jurisdiction and venue of the state courts in Delaware, and the United States District Court for the District of Delaware. You waive any jurisdictional and venue defenses.

22. International Use

The Website is controlled from the United States. If you access it from outside the United States, you do so at your own risk and must follow local laws.

23. Force Majeure

We are not liable for delays or failures caused by events outside our reasonable control. Examples include acts of God, war, terrorism, riots, embargoes, governmental actions, labor disputes, shortages, power failures, fires, floods, storms, or failures of networks or carriers.

24. California Notice

Under California Civil Code §1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 400 R Street, Sacramento, CA 95814 or at (800) 952-5210.

25. Statute of Limitations

Any claim related to the Website or services obtained through it must be filed within one year after the claim arises. Otherwise, the claim is barred. This does not apply where prohibited by law, including for New Jersey residents.

26. Severability, Waiver, and Entire Agreement

If any part of these Terms is invalid, illegal, or unenforceable, the rest remains in effect. Section headings are for convenience only. Our failure to enforce a provision is not a waiver. These Terms and the Privacy Policy are the entire agreement between you and us about the Website and replace all prior understandings.

27. Miscellaneous

No joint venture, partnership, employment, or agency relationship is created by your use of the Website. Except as stated, no third party has rights under these Terms. A printed version of these Terms and any electronic notice is admissible to the same extent as other business documents.

28. Contact

If you have questions about these Terms, contact us at mail at the address above.

All rights reserved.